Refund policy

Z47 — Digital Products, Refunds and Cancellation Policy

Last updated: 12 October 2026

1. Digital Products

Z47 offers digital products, including online courses, educational videos and related learning materials. All products covered by this policy are delivered electronically, and no physical items will be shipped.

Upon successful payment, customers will receive instructions to access their purchased digital products through our online learning platform.

2. Refunds and Cancellations

Due to the digital nature of our products, all purchases are final, and we do not offer voluntary refunds or cancellations for change of mind, except where required by applicable law.

Please carefully review the product description, course content and purchase details before completing your order.

Nothing in this policy excludes or limits any statutory consumer rights that cannot legally be excluded.

3. Immediate Access to Digital Content

Where a customer requests immediate access to digital content, we will obtain any express consent and acknowledgment required by applicable law before providing access.

For customers in the European Union, the right to withdraw from a contract for digital content not supplied on a tangible medium may be lost once performance begins, provided all applicable legal requirements have been satisfied. These include obtaining the customer's prior express consent to begin performance during the withdrawal period, acknowledgment that this results in the loss of the right of withdrawal, and providing the required confirmation.

For customers in the United Kingdom, cancellation rights will be handled in accordance with applicable consumer protection legislation.

Where the legal requirements for an applicable exception have not been satisfied, any statutory cancellation rights remain unaffected.

4. Course Access and Technical Issues

If you experience difficulties accessing Progetto Z, receiving your login details or viewing purchased course materials, please contact us at progettozetauno@gmail.com.

We will make reasonable efforts to resolve technical issues and help you access the digital content you purchased.

This section does not affect any statutory remedies available if digital content is faulty, defective or not as described.

5. Incorrect Purchases

Please ensure that you have selected the correct product and reviewed the relevant course information before completing payment.

We do not offer voluntary refunds for accidental purchases or change of mind, except where required by applicable law.

6. Lifetime Access

Where a product is advertised as including lifetime access, access is provided in accordance with the product description and applicable terms.

Lifetime access refers to the duration of access offered for the purchased course and does not mean that access can be guaranteed under every possible